Returns & Exchanges
At El Sewedy Shop, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly suit your space, you can return or exchange it within 14 days of delivery provided it is in its original condition.
Initiate Your Request
Contact our customer service team via email or phone with your order number and the reason for the return to receive a Return Authorization.
Pack with Care
Place the items back in their original packaging, ensuring all hardware, manuals, and protective materials are included to prevent damage during transit.
Schedule a Pickup
Once approved, we will coordinate with our specialized home delivery partners to collect the item directly from your doorstep at a scheduled time.
Receive Your Refund
After our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing